On Hold Gold
Customized Messaging On Hold
Born from a passion for people and communications, On Hold Gold has evolved from the philosophy that honest communication is one of the most important keys to success—in one's personal life, and in the business world.
Roger Dorge, the founder of the company, has worked in a number of different fields gaining experience and knowledge of a great variety of business needs. He quickly saw how a quality message on hold system could help business communicate better to their existing and potential clients.
Until fairly recently, message on hold systems was fairly expensive and not always an enjoyable experience. Customers often heard elevator style music with a radio DJ voice. But thanks to improved technologies, reduced prices, the availability of legal professional music and voice talent, small and large companies can now afford message on hold systems.
years of experience
Why Use On-Hold Messaging
- 60% of callers will hang up within a minute of being on silent-hold.
- 30% of those callers do not call back.
- The time callers spend on silent-hold seems longer than it acutally is.
- Callers often think they have been disconnected.
- So is silence really golden?